Why am I experiencing shipping delays?

If you are experiencing shipping delays, please double check the following:

  1. Verify your shipping address at checkout. 
    (Please not that your billing address can be different from your shipping address.
  2. Include your apartment number or suite number on the second line of your shipping address.
  3. Verify you have entered your email address correctly, so that we can reach out just in case.

If you have checked all of the above items, please feel free to contact us. Please be sure to have your order number (found in your receipt e-mail) on hand for the fastest possible resolution.


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